Corporate Responsibility
Biwater Treatment is committed to being a responsible business in all areas of its operation. Our aim is to balance growth and financial gain with social and environmental requirements throughout the organisation. Our objective is to ensure that Corporate Responsibility remains integral to all our activities.

Marketplace
Biwater is committed to being a responsible business in all areas of operation. Our corporate aim is to balance the need for financial gains and growth with social and environmental requirements. We will therefore work collaboratively with our customers, suppliers and sub-contractors in order to ensure Corporate Responsibility is embedded throughout our supply chain.

Business Ethics
Biwater is committed to undertaking its business activities in a responsible manner thereby maintaining the trust, respect and confidence of its customer, joint venture partners, suppliers and sub-contractors. This commitment ensures that the reputations of all concerned are maintained and enhanced. High ethical standards will be observed by all who conduct business on behalf of Biwater.

Customer Care
We regard customer care as the highest priority and it is our objective to ensure that all activities are carried out to meet the customers' needs and expectations.

Procurement
Biwater procurement objective is to operate a best  in class approach. This enables Biwater to obtain the “Best Value” that it can from its supply chain. “Best Value” encompasses consideration of elements such as purchase price, programme, quality, reliability, logistics, operating cost, maintenance requirements, security of supply, sustainability and environmental impact and, most importantly, the health and safety of all involved.

Sustainable Procurement
Our sustainability objectives are to balance economic objectives with social and environmental stewardship. In order to meet these we shall engage the support of our supply chain and work collaboratively to provide whole life cost-effective solutions that are aligned to our sustainability objectives and that of our customers and other priority stakeholders.

Quality
We recognise the importance of quality assurance in all aspects of work undertaken. Our objective is to satisfy the clients' needs and expectations as well as ensuring that contracts are executed in accordance with the specified requirements, on time and for the optimum cost. It is therefore our policy to operate a quality management system complying with the requirements of BS EN ISO 9001 and to achieve continual quality improvement.

Information Technology
We recognise that Information Technology (IT) is a key competitive tool that assists the company to achieve its objective of business excellence.  Therefore we regularly review our IT systems to ensure that we operate as efficiently as possible.

Workplace
Biwater is committed to being a responsible business by ensuring that all job applicants and employees enjoy equality of opportunity within the workplace regardless of their race, gender, marital status, sexual orientation, disability, age, religion or political persuasion. All will be treated fairly and encouraged to reach their full potential with regard to their wellbeing, training and development.

Equal Opportunities
Biwater is committed to being a responsible business by ensuring that all applicants and employees enjoy equality of opportunity within the workplace regardless of their race, colour, nationality, ethnic origin, gender, marital status, sexual orientation, disability, age or religion.  All individuals will be treated fairly and without bias, will be judged strictly on their merits and will be encouraged to develop to their full potential. All decisions regarding recruitment, training, career development and conditions of service will be based solely on suitability. 

Safety
We recognise the importance of health, safety and welfare in all aspects of work undertaken.  It is therefore our policy to ensure that work is carried out in accordance with relevant statutory provisions. All reasonably practicable measures are taken to avoid risk to our employees and any others who may be affected.

Training and Development
We are committed to ensuring that our employees' training and development needs are met. This is a key strategic feature of company performance, employee satisfaction and engagement. Biwater aims to ensure that all staff have the opportunity and support to fulfil their potential.

Environment
We recognise the importance of environmental management in all aspects of our work. We are committed to environmental improvement particularly through the provision of  specialised plant and equipment for water and wastewater treatment. It is therefore the policy of the company to incorporate environmental management procedures into its working practices. 

Carbon Reduction
Biwater’s objective is to carry out our business in such a manner as to take into account the potential effects of climate change, assist clients’ in meeting their objectives and to adapt our operations for now and in the future.

Waste Minimisation
Biwater policy is to apply waste minimisation principles throughout the business and work with our supply chain and clients to identify opportunities. Biwater is committed to following the Waste Hierarchy and training and communicating to all employees and supply chain our legal and company requirements to continually improve on waste management.

Communities
Biwater is committed to being a socially responsible business that will continue to contribute to the communities in which we operate. Our policy is to minimise the impact of our activities on local communities whilst at the same time making a lasting contribution to society.

Considerate Constructors
Biwater’s objective is to carry out our business in such a manner as to minimise the effect on the environment and communities whilst continuing to provide value to our customers. The Considerate Constructors Scheme is adopted to provide focus to meet our objective. Our sites will comply with the Considerate Contractors Scheme’s Code of Conduct – Considerate, Environment, Cleanliness, Good neighbours, Respectful, Safe, Responsible and Accountable.